top of page

1. Cancellations of orders is allowed within 24 hours of placing the order. In special cases, it could be up to 48 hours. Apart from this, if there is a delay of dispatch from our end due to any reason beyond 7 days the customer has full rights to cancel the order and get a full refund. 

 

2. Any kind of products on Sale, Special offers, Occasion Sales such as Diwali, New Year, etc will not be eligible for cancellation.

 

3. In case there is an issue with the warranty of the product, it should be taken up with the manufacturer.

 

4. Order once dispatched cannot be cancelled under any circumstances.

 

5. Payments made via Payment Gateway will take upto 1 week to refund. In some cases, the procedure may take longer if there are issues. Any kind of charges are to be borne by the customer.

 

6. In case an order is cancelled by the customer as per our cancellation policy, the Gateway Charges which are 2% will be borne by the customer ( unless it is our fault ).

 

7. If the payment was made through our payment gateway, then it will be refunded in same account by which the payment was done. In case of Bank Transfers and COD orders, refunds will be done only in buyers bank account. Refunds usually takes 7-10 working days to reflect in your account.

 

8. A 5% charge will be applicable if you have purchased any product via Snapmint or Bajaj.

bottom of page